Vic's Gems

 Conversation between Communication Specialist Vic Vreeland and Michael Wrubel, trapped in a house fire.

Michael Wrubel called  911 and before they could transfer him he was disconnected. Michael called back a second time and when 911 realized he said he was "burned, he was transferred to the Austin Fire Department Communications.. Specialist Virgil Maples received the transferred call, quickly dispatched fire units to the residence and told Michael, if he couldn't get out of the house, to get on the floor.
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To tell the truth, I called the number back believing it might be a prank call. We had a lot in the 80's. Prank callers did not realize, in those days, we had a digital readout on the number they were calling from. I immediately realized it was not a prank call. So for five plus minutes I tried to give Michael directions as if it were me trapped in the residence. When I heard our Comm Lieutenant, Lowell Everett, say; “THEY GOT HIM,” was a huge relief. I took a ten minute break!

Vic Vreeland